Posts Tagged ‘engagement’

4 Must-Have Qualities That Engaged Teams Display In Healthcare

4 Must-Have Qualities That Engaged Teams Display In Healthcare

Have you ever noticed that some teams are engaged, work incredibly well together, whereas others struggle? Putting a group of people together and telling them to become an amazing, engaged team isn’t an overnight success. Many times we notice some people working harder than others. Sixty percent of employees report that work causes significant amounts…

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The 3WITH Question Method to Leadership Rounding

The 3WITH Question Method to Leadership Rounding

Rounding on patients and staff by leaders is an invaluable monitor tool. Rounding helps identify and make improvements in organizational processes. Studies have shown hospitals that round have had significant HCAHPS gains in overall rating, medication communication, cleanliness and hospital responsiveness domains. To increase employee satisfaction and engagement, rounding on staff is also important, per…

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Improving the Patient and Family Experience by Holding Doors

Improving the Patient & Family Experience by Holding Doors

“We hold doors”. I recently heard this statement during an open house that my son and I attended. As we sat through the opening remarks and learned about the culture and expectations of the school, I thought about how bold and powerful this statement was. I wondered if this was just an attractive slogan or if…

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