The 3WITH Question Method to Leadership Rounding

The 3WITH Question Method to Leadership Rounding

Rounding on patients and staff by leaders is an invaluable monitor tool. Rounding helps identify and make improvements in organizational processes. Studies have shown hospitals that round have had significant HCAHPS gains in overall rating, medication communication, cleanliness and hospital responsiveness domains. To increase employee satisfaction and engagement, rounding on staff is also important, per…

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8 Stress Management Tips That Actually Work

8 Stress Management Tips That Actually Work

These days it’s hard not to get overwhelmed once in a while. Between managing work, family, and other responsibilities and commitments, we can become too stressed out and too busy to be productive. Sometimes, we even get stressed out just thinking of ways to not stress so much. Managing stress with these eight stress management…

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Improving the Patient and Family Experience by Holding Doors

Improving the Patient & Family Experience by Holding Doors

“We hold doors”. I recently heard this statement during an open house that my son and I attended. As we sat through the opening remarks and learned about the culture and expectations of the school, I thought about how bold and powerful this statement was. I wondered if this was just an attractive slogan or if…

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11 Hard Lessons That Made Me More Successful in 2017

Everyone fails at some point in life, and failure can be a crushing experience. The only thing that separates successful people from the rest is how they respond after they fail. When facing obstacles, you have to decide if you’re going to let them be the excuse for your failure or if you’re going to…

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4 Strategies to Engage Physicians in the Patient and Family Experience

Engaging Physicians in the Patient and Family Experience

Whether it’s the acquisition of new technology, new payment models, or health system mergers, most alterations in healthcare directly affect how physicians practice.  Physician engagement is paramount to healthcare organizations and there is a significant opportunity to improve this.  According to Healthstream Physician Insight Trends, only 25% of physicians are engaged with their organization.  Moreover, Gallup…

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The Neuroplastic Leader – Rewire Your Mind to Improve the Bottom Line

Neuroplastic Leader

Did you know that both positive and negative thinking is infectious?  In other words, we can affect, and be affected by the people we encounter.  This happens instinctively and on a subconscious level, through our words, beliefs and feelings, and through our body gestures. Whenever we fall into the downward spiral of negativity, fortunately, we…

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6 Steps to Achieving Your Optimal Sleep Status

6 Steps to Achieving Your Optimal Sleep Status

“I really hope I wake up at 2 am and struggle to fall back to sleep”…said no one ever.  We all know we’re supposed to get enough sleep, and we really do try but sometimes sleeping can be our nemesis.  Quality sleep is just as essential to us as is air, water and food.  Without…

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Sleep: The Key to Better Health & Productivity

Sleep The Key to Better Health Productivity

Have you ever pulled an ‘all-nighter’ just to get that report done or get caught up on those countless emails?  Well, you may not realize just how detrimental it is to skip sleeping.   According to Harvard Medical School, sleep deprivation is harmful to your health and can decrease your productivity.  Sleep deprivation plays havoc…

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