Speaking Engagements

TRANSFORMING THE PATIENT EXPERIENCE

TRANSFORMING THE PATIENT EXPERIENCE

According to research, the patient experience is one of the top three priorities of hospital leaders. A patient-focused culture results in higher clinical quality and efficiency, a safer patient environment, higher levels of employee engagement, and improved financial results. This presentation provides health care professionals with tangible tools and a roadmap for integration of new practices into existing processes.

 

OBJECTIVES:

  • Understand what matters most to patients and their families.
  • Learn proven activities and initiatives that will transform your patient and family interactions.

 

FORMAT: This program is offered in one hour, four hour (half day) and six hour (full day) seminars.

LEADING WITH EMOTIONAL INTELLIGENCE
MIND OVER MATTER LEADERSHIP
EMPATHETIC COMMUNICATION
THE POWER OF BODY LANGUAGE
STRESS MANAGEMENT, WORKPLACE RESILIENCE & SELF-CARE
CAREER ALTERNATIVES: FIND YOUR "YELLOW BRICK ROAD"
BUILD YOUR OWN CUSTOM PROGRAM

Interested in booking Cheri Clancy for your event?

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