Speaking Engagements

Speaking Engagements

TRANSFORMING THE PATIENT EXPERIENCE
LEADING WITH EMOTIONAL INTELLIGENCE
MIND OVER MATTER LEADERSHIP
EMPATHETIC COMMUNICATION
THE POWER OF BODY LANGUAGE
STRESS MANAGEMENT, WORKPLACE RESILIENCE & SELF-CARE
CAREER ALTERNATIVES: FIND YOUR “YELLOW BRICK ROAD”
BUILD YOUR OWN CUSTOM PROGRAM
TRANSFORMING THE PATIENT EXPERIENCE

TRANSFORMING THE PATIENT EXPERIENCE

According to research, the patient experience is one of the top three priorities of hospital leaders. A patient-focused culture results in higher clinical quality and efficiency, a safer patient environment, higher levels of employee engagement, and improved financial results. This presentation provides health care professionals with tangible tools and a roadmap for integration of new practices into existing processes.

 

OBJECTIVES:

  • Understand what matters most to patients and their families.
  • Learn proven activities and initiatives that will transform your patient and family interactions.

 

FORMAT: This program is offered in one hour, four hour (half day) and six hour (full day) seminars.

LEADING WITH EMOTIONAL INTELLIGENCE

LEADING WITH EMOTIONAL INTELLIGENCE

Research has proven that top talent combines the best blend of technical knowledge and expertise with higher function skills, such as self-awareness and problem solving, to navigate relationship complexities with patients and co-workers. Leaders with these emotional intelligence indicators thrive in a dynamic environment. This presentation will present practical tools and resources designed to increase your level of effectiveness during times of change. Definitions and examples of key functional skills will be laid out. Participants will learn how to diagnose performance issues related to low emotional intelligence and how practical techniques to develop emotional intelligence in themselves and others.

 

OBJECTIVES:

  • Understand the importance of emotional intelligence for personal and professional success. 
  • Learn to control your emotions for better decision making.
  • Use your energy and enthusiasm to motivate others.

 

FORMAT: This program is offered in one hour, four hour (half day) and six hour (full day) seminars.

MIND OVER MATTER LEADERSHIP

MIND OVER MATTER LEADERSHIP

Whether you’re a high-ranking executive, a manager, or a front-line employee, you’re a leader! As such, you’ll need to find ways to improve and enhance your skills. This unique presentation will introduce you to the critical link between the “hard” science of neurobiology and the “soft” science of leadership. Find out what behaviors trigger negative reactions in the brain, then learn how to avoid those reactions. This process makes organizational change a positive and effective experience for everyone involved. Mind Over Matter Leadership goes beyond simple inspiration, mobilizing and empowering people to become superior leaders who achieve amazing results. This program creates not just more leaders, but better leaders at all levels of your organization.

 

OBJECTIVES:

  • Understand neuroscience’s role in a variety of key leadership characteristics.
  • Apply the knowledge of neuroscience to improve collaboration, influence, emotional regulation, and change facilitation.

 

FORMAT: This program is offered in one hour, four hour (half day) and six hour (full day) seminars.

EMPATHETIC COMMUNICATION

Empathetic Communication

When the stakes are high, opinions vary, and emotions run strong, we need to make sure our thoughts and ideas are expressed in the most effective way possible. When we fail to communicate effectively, we make mistakes and give wrong impressions. This seminar is designed to teach both leaders and their employees essential evidence-based communication skills, used to effectively provide high-quality, safe, and effective care to patients, families, and each other.

 

OBJECTIVES:

  • Master critical conversation skills to turn diverse and opposing thoughts into synergistic results.
  • Learn to discuss issues in a professional way that provides safety for everyone to contribute to the conversation.
  • Learn how to encourage staff to speak up before problems occur.

 

FORMAT: This program is offered in one hour, four hour (half day) and six hour (full day) seminars.

THE POWER OF BODY LANGUAGE

THE POWER OF BODY LANGUAGE

It takes more than talk to become a great communicator. Your non-verbal communication skills help solidify your image and message and convey your ambition and vision. Effective leadership requires a total package. You need to look, sound, and act the part. Establishing new body language behaviors can mean the difference between success and failure. This enjoyable program will teach participants how to connect with others more easily.

 

OBJECTIVES:

  • Learn the meaning of nonverbal cues.
  • Build trust by displaying sensitivity and concern.
  • Gain confidence in yourself and others regarding everything you do.

 

FORMAT: This program is offered in one hour, four hour (half day) and six hour (full day) seminars.

STRESS MANAGEMENT, WORKPLACE RESILIENCE & SELF-CARE

STRESS MANAGEMENT, WORKPLACE RESILIENCE  & SELF-CARE

It seems like everyone is stressed out these days. In fact, many of us stress out over being stressed out! We are overworked, overextended, overwhelmed, overloaded, and we are over it. This session will explore the myriad causes of stress and strategies for reducing stress both on the job and in everyday life.

OBJECTIVES:

  • Develop habits to nourish and nurture yourself.
  • Manage stress by choosing to respond, not react.
  • Learn proven techniques to remain calm during chaos.

 

FORMAT: This program is offered in one hour, four hour (half day) and six hour (full day) seminars.

CAREER ALTERNATIVES: FIND YOUR “YELLOW BRICK ROAD”

CAREER ALTERNATIVES: FIND YOUR “YELLOW BRICK ROAD”

This presentation explains diverse entrepreneurial career paths, outlining various tools and techniques that can lead to a more successful career and fulfilling life. Education maybe the key that unlocks the door of opportunity, but only you hold the power to turn the key.

 

OBJECTIVES:

  • Discover non-traditional career paths.
  • Learn how to monetize your passion while incorporating your work experiences.
  • Start working at your highest potential by stopping the negative self-talk.

 

FORMAT: This program is offered as a one hour keynote or as part of the 1:1 coaching program.

BUILD YOUR OWN CUSTOM PROGRAM

BUILD YOUR OWN CUSTOM PROGRAM

Each event has its own unique focus. Cheri can create a keynote program specifically tailored to your needs. Please feel free to request specific topics and Cheri will develop a dynamic presentation to suit your needs.

 

FORMAT: Presentations are offered in the following durations:

  • 1 hour keynote
  • Half-day seminar (3-4 hours)
  • Full-day seminar (5-6 hours)



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