Leadership
The 3 Mindsets and Why They Matter to Your Employees
We are told as children, “you can do anything you put your mind to.” Is this statement true? The truth behind the mindset of an individual is interesting. This article will discuss the three types of mindsets, steps to evaluating your own mindset, and how to change your employees’ mindsets. Mindset – What is it?…
Read MoreEmployee Engagement Drives The Patient Experience – How To Set Up Your Organization For Success
Did you know that only 29% of the workforce is engaged in their work? That is an alarming statistic because employee engagement is shown to have a strong positive correlation with patient experience in healthcare. The answer to this problem starts at the top of the leadership ladder and fizzles down. True Staff Engagement True…
Read More4 Must-Have Qualities That Engaged Teams Display In Healthcare
Have you ever noticed that some teams are engaged, work incredibly well together, whereas others struggle? Putting a group of people together and telling them to become an amazing, engaged team isn’t an overnight success. Many times we notice some people working harder than others. Sixty percent of employees report that work causes significant amounts…
Read MoreMove Freely – “When we are free to move, anything is possible” #SuperBowlLII
First, thank you, #EAGLES for an incredible game. Congratulations! I’d also like to thank Toyota, for leveraging their Super Bowl LII commercial as a platform to underscore the importance of hope, motivation, and leadership. Toyota’s slogan, “when we are free to move, anything is possible” was a beautiful story of Ms. Lauren Woolstencroft’s journey to…
Read MoreImproving the Patient and Family Experience by Holding Doors
“We hold doors”. I recently heard this statement during an open house that my son and I attended. As we sat through the opening remarks and learned about the culture and expectations of the school, I thought about how bold and powerful this statement was. I wondered if this was just an attractive slogan or if…
Read More11 Hard Lessons That Made Me More Successful in 2017
Everyone fails at some point in life, and failure can be a crushing experience. The only thing that separates successful people from the rest is how they respond after they fail. When facing obstacles, you have to decide if you’re going to let them be the excuse for your failure or if you’re going to…
Read More4 Strategies to Engage Physicians in the Patient and Family Experience
Whether it’s the acquisition of new technology, new payment models, or health system mergers, most alterations in healthcare directly affect how physicians practice. Physician engagement is paramount to healthcare organizations and there is a significant opportunity to improve this. According to Healthstream Physician Insight Trends, only 25% of physicians are engaged with their organization. Moreover, Gallup…
Read MoreThe Neuroplastic Leader – Rewire Your Mind to Improve the Bottom Line
Did you know that both positive and negative thinking is infectious? In other words, we can affect, and be affected by the people we encounter. This happens instinctively and on a subconscious level, through our words, beliefs and feelings, and through our body gestures. Whenever we fall into the downward spiral of negativity, fortunately, we…
Read MoreGetting Your Brain Out of Lockdown
Leadership Lockdown Syndrome prevents leaders from properly processing new information and ideas but it can be prevented with a few simple steps.
Read MoreIn Leadership, We Are Still Doing Phrasing
When a leader speaks, people tend to listen carefully. Correct word choices and capable delivery are vital to imparting those messages correctly.
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