CPXP Education
Become a Certified Patient Experience Professional
Preparation, frameworks, and coaching to help you earn the CPXP credential and lead patient experience with clarity and confidence.
What is the CPXP credential?
The Certified Patient Experience Professional (CPXP) is the recognized credential for professionals who lead patient experience — validating expertise in patient- and family-centered care, communication, and experience improvement.
Advance your career
A respected mark of patient experience expertise.
Strengthen your team
Shared language and standards across the organization.
Lead with credibility
Demonstrated, certified expertise leaders trust.
How Care Experience Lab helps
CPXP Exam Preparation
Study support and structured preparation for the CPXP credential.
Professional Development
Growth for patient experience and nursing leaders.
Team Workshops
Communication, health literacy, and patient experience for your teams.
Speaking & Education
Sessions for conferences and leadership programs.
Who it is for
Patient experience leaders, nurse leaders, and teams pursuing the CPXP credential or investing in their professional growth.
Frequently asked questions
What is the CPXP credential?
A recognized certification for patient experience professionals that validates expertise in patient-centered care, communication, and experience improvement.
Who should pursue CPXP?
Patient experience leaders, nurse leaders, and quality and experience teams who want certified, demonstrable expertise.
How does Care Experience Lab help?
Through exam preparation, study support, frameworks, coaching, and team workshops grounded in real healthcare practice.
Where do I enroll or learn more?
Explore the full CPXP program and enroll at cpxp.chericlancy.com using the View CPXP Certification Program button below.
Get Started
Ready to earn your CPXP?
Take the next step toward leading patient experience with confidence.