Read before using any prompt.

• Never paste protected health information (PHI) or other confidential data into AI tools that are not approved and covered by appropriate agreements at your organization.
• AI can be wrong. It can invent facts, statistics, and citations. Verify every factual claim against a trusted source.
• AI does not replace clinical or professional judgment. Use it for drafting and analysis support, not decisions.
• A qualified human must review and approve anything before it is published, sent, or acted on.
• Follow your organization’s AI policy and governance requirements.

Draft a clear staff message

Help me write a short, clear message to my team about [topic/change]. Audience: [roles]. Tone: respectful and supportive. Keep it under [150] words, plain language, and end with what they should do next.

When to use: Announcing a change, update, or expectation to staff.

Human review required: Confirm accuracy of facts/dates; ensure tone fits your culture; check nothing confidential is included.

Improve a confusing message

Rewrite the following message to be clearer, warmer, and easier to act on. Keep the meaning the same. Use plain language and short sentences:

[paste your draft — no PHI]

When to use: You have a draft that feels unclear or too formal.

Human review required: Verify the meaning wasn’t changed; confirm any specifics are still correct.

Prepare difficult-conversation talking points

Help me prepare talking points for a sensitive conversation with [a staff member / a team] about [general topic]. I want to be honest, respectful, and solution-focused. Give me an opening, key points, and a constructive close.

When to use: Preparing for a hard but important conversation.

Human review required: Adapt to the real person and context; ensure fairness and compliance with HR policy; do not include identifying details in the prompt.

Create plain-language patient instructions

Turn the following instructions into plain language at about a 6th-grade reading level. Use short sentences, ‘you’, and a numbered list of steps. Add a ‘call us if…’ section:

[paste general, non-PHI instructions]

When to use: Simplifying instructions or handouts for patients.

Human review required: A clinician must verify clinical accuracy before patient use; confirm reading level and that no step was lost.

Generate teach-back questions

Give me 3 teach-back questions to confirm a patient understands [topic, e.g., how to take a new medication]. Make them open-ended and easy to answer in the patient’s own words.

When to use: Building teach-back into patient education.

Human review required: Confirm questions fit the actual instruction; clinician review for accuracy.

Check and simplify reading level

Estimate the reading level of the text below and rewrite it to about a 6th-grade level without losing key meaning. List any medical terms you simplified:

[paste non-PHI text]

When to use: Reviewing materials for health literacy.

Human review required: Reading-level estimates are approximate; verify clinical meaning is intact; clinician sign-off for patient materials.

Build a jargon-to-plain-language list

Create a table of common terms for [service line/topic] with a plain-language alternative for each, suitable for patient communication.

When to use: Standardizing plain language across a team.

Human review required: Clinical reviewer should confirm the alternatives are accurate and not misleading.

Summarize CAHPS comment themes

Group the following de-identified patient comments into themes, rank them by frequency, and note any quick-win opportunities. Do not invent comments:

[paste de-identified comments only]

When to use: Making sense of open-ended HCAHPS comments.

Human review required: Ensure comments are fully de-identified; verify themes against the raw comments; AI may miss nuance.

Draft an action plan from a low domain

Our [domain, e.g., communication about medicines] CAHPS results are below target. Suggest 5 practical, evidence-informed actions a unit could take, focused on staff behaviors. Keep them realistic for a busy unit.

When to use: Turning a weak measure into an action plan.

Human review required: Confirm actions fit your setting and evidence; do not present AI suggestions as guaranteed to raise scores.

Improve in-home communication

Suggest practical ways a home health team can improve communication and continuity for patients between visits, focused on what clinicians say and do in the home.

When to use: Targeting HHCAHPS communication and care measures.

Human review required: Adapt to your agency’s workflows and regulations; verify feasibility with frontline staff.

Draft a caregiver teaching checklist

Create a simple checklist a home health clinician can use to teach a family caregiver how to safely manage [general task] between visits. Plain language, step by step.

When to use: Supporting caregivers in the home setting.

Human review required: Clinician must verify the steps are safe and complete for the specific situation; no PHI in the prompt.

Identify root-cause themes in complaints

Review these de-identified complaints and group them by likely root cause (communication, access, environment, etc.). Suggest one improvement per theme. Do not fabricate details:

[paste de-identified complaints only]

When to use: Spotting patterns across multiple complaints.

Human review required: Ensure full de-identification; validate root causes with the team; AI groupings are a starting point, not conclusions.

Draft a service-recovery response

Help me draft a warm, accountable response to a patient concern about [general issue]. Acknowledge, apologize appropriately, explain the next step, and offer to follow up. Keep it sincere and under [150] words.

When to use: Responding to a patient or family concern.

Human review required: Verify facts and commitments before sending; ensure compliance with your complaint and privacy policies; never include PHI in the prompt.

Generate rounding questions for a focus area

Give me 5 open-ended leader rounding questions to use with [patients / nurses / physicians] focused on [topic, e.g., communication]. Make them genuine, not yes/no.

When to use: Refreshing your rounding questions.

Human review required: Adapt to your team and culture; pick a few rather than asking all.

Summarize rounding notes into actions

Turn these rounding notes into a short action list with owners and follow-up dates. Flag anything urgent:

[paste de-identified notes]

When to use: After a round, organizing what you heard.

Human review required: De-identify notes; confirm owners agree; you decide urgency, not the AI.

Prepare supportive coaching feedback

Help me frame constructive, specific feedback for a team member about [observable behavior, no names]. Use a supportive tone, focus on behavior not personality, and include a forward-looking next step.

When to use: Preparing for a coaching conversation.

Human review required: Tailor to the real person; ensure fairness and HR alignment; keep identifying details out of the prompt.

Create a skills-practice scenario

Write a short role-play scenario to help staff practice [skill, e.g., teach-back]. Include a setup, a patient line or two, and what ‘great’ looks like.

When to use: Training and team practice sessions.

Human review required: Confirm the scenario is realistic and respectful; clinician review if clinical detail is involved.

Plan a psychological safety discussion

Help me plan a 15-minute team discussion to strengthen psychological safety. Include 3 open questions and one commitment we can make together. Keep it blame-free.

When to use: Building psychological safety with your team.

Human review required: Adapt to your team; create genuine follow-through, not a one-time talk.

Reframe a blameful message

Rewrite the following message to be blame-free and learning-focused while still being honest about what needs to change:

[paste your draft — no names/PHI]

When to use: You have a message that may sound blaming.

Human review required: Confirm it still conveys accountability where needed; check tone fits the situation.

Summarize notes into decisions and actions

Summarize these meeting notes into: (1) key decisions, (2) action items with owners, (3) open questions. Be concise:

[paste de-identified notes]

When to use: Turning messy notes into a clean summary.

Human review required: De-identify notes; confirm decisions/owners are accurate before sharing.

Draft an agenda from objectives

Create a focused [30-minute] meeting agenda to achieve these objectives: [list objectives]. Include time estimates and a clear desired outcome for each item.

When to use: Planning an effective meeting.

Human review required: Adjust timing to reality; confirm objectives are the right ones.

Draft a first-pass policy outline

Draft a plain-language outline for a policy on [topic]. Include purpose, scope, principles, requirements, roles, and review. Mark anything that needs legal or compliance input.

When to use: Starting a new policy or procedure.

Human review required: Legal/compliance must review; verify against regulations; this is a draft, not an approved policy.

Simplify an existing policy

Rewrite this policy excerpt in plain language for staff, without changing its requirements. Flag anything ambiguous:

[paste non-confidential excerpt]

When to use: Making a dense policy understandable.

Human review required: Confirm meaning and requirements are unchanged; compliance review before use.

Map and streamline a workflow

Here is a current workflow for [process]: [describe steps]. Identify likely bottlenecks, redundant steps, and 3 ideas to streamline it while protecting safety.

When to use: Looking for inefficiencies in a process.

Human review required: Validate with the people who do the work; never trade away safety for speed; confirm feasibility.

Design a pilot test

Help me design a small pilot to test [change]. Include a goal, who’s involved, success measures, a timeframe, and how we’ll gather feedback.

When to use: Planning a safe, measurable pilot.

Human review required: Confirm measures and feasibility; ensure appropriate approvals before piloting.