General

Leader rounding on patients: 7 reasons to STOP

leader rounding on patients

In the healthcare sector, leader rounding on patients is considered to be a patient experience best practice initiative. Studies support this is one of the most effective ways to improve HCAHPS scores.  Leader rounding on patients embeds a patient-centered culture across the organization, increases employee morale, advances patient safety outcomes, and increases productivity and financial…

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Stress – The Silent Killer – Here’s How to Reduce Stress at Work

stress at work

Stress is the silent killer of many people in the workforce. Research shows that stressful jobs decrease life expectancy. Physical signs of stress that people experience, like upset stomach and headaches, create an unhealthy way of living. We need to reduce stress. So, how do you reduce stress? You can’t. Stress will come and go…

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The 3WITH Question Method to Leadership Rounding

The 3WITH Question Method to Leadership Rounding

Rounding on patients and staff by leaders is an invaluable monitor tool. Rounding helps identify and make improvements in organizational processes. Studies have shown hospitals that round have had significant HCAHPS gains in overall rating, medication communication, cleanliness and hospital responsiveness domains. To increase employee satisfaction and engagement, rounding on staff is also important, per…

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